Moslty. The first 10 miles are FREE and each additional mile is $2.00 each mile. Remember prices do not include sales tax.
Yes, We focus on the following cities primarily: Willis, Conroe, New Waverly, Huntsville, Porter, The Woodlands, and Shenandoah.
We will deliver to other locations that meet our minimum order requirement for that city. Please call our office for a current quote.
We will deliver to other locations that meet our minimum order requirement for that city. Please call our office for a current quote.
No. We arrive early to set up so you get the entire rental time to play.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
No. The jump should be clean when you get it. MJ'S BOUNCE HOUSE, LLC cleans and disinfects before & after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day. Another thing to keep in mind is that most parks require a certificate of insurance which takes about 48 hours to arrive. If your event is at a park, we require advance notice to submit for the certificate of insurance.
Cash or Credit Cards or business checks. If paying by cash, please have exact change as our drivers do not carry cash.
We have a no questions asked policy if you cancel 14 days prior to your event. Any cancellations within the two week time frame will result in a raincheck or reschedule option for you to use at a later date up to 1 year. For any cancellations on the day of event, the payment received will be forfeited.
Yes all orders require a 20% Credit Card deposit. The deposits are fully refundable if you cancel your order at least 14 days prior to your rental date. If you cancel between with less than a 2 week notice prior to your rental, you will be given a rain check that is good for 1 year. Any cancellations made on the day of the event will forfeit any payments made towards rental.
Most of our jumps 13'x13' and some are 15'x15' which is a little bigger than many companies rent. Please note the actual size for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. If you have stairs or a tiered backyard, please call our office to discuss options for setup.
Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.