Frequently Asked Questions About Our Rentals at MJ's Bounce House
No. We arrive early to set up so you get the entire rental time to play.
We have a no questions asked policy if you cancel 8 days prior to your event. On days 2 through 7, a raincheck will be issued for you to use at a later date up to 1 year. For any cancellations on the day of event, the payment received will be forfeited.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: 832-384-5210

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